Privacy Policy

Delivery Method:

UPS Ground, 2-4 business days. Orders received prior to 3 PM EST, will be processed same day. Orders received after 3 PM EST, will be processed the following business day.

Privacy Statement:

This policy is intended to help you understand how our company collects, uses and safeguards the information you provide through the Services. It does not apply to the use or disclosure of information that is collected or obtained by us through other means. You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account. When you place an order for a product, we need to know your name, e- mail and mailing addresses, and your billing information so that we can fill, confirm and ship your order, and notify you of your order status. Some of the Services may collect your IP address or domain name for administration purposes. We may also request personal information from you if you submit comments to us through any of the Services. We don't rent, sell or otherwise distribute to others any information about our customers, except that we may provide your personal information to companies engaged to deliver your order. We also reserve the right to disclose without notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or property, or to respond to an emergency. While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet is not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third party activities, we cannot guarantee that data related to the Services will remain secure. If we become aware of a security breach involving such data, Crossroads Orthotics will make all legally required disclosures, consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement. The Services are not intended for use by, and Direct Conveyors does not intend to collect personal information from, children under 13 years of age. Children under 13 years of age are directed not to use the Services, whether to submit personal information or otherwise. Some of the Services contain links to websites or other content sources which are not under the control of Crossroads Orthotics. We are not responsible for the privacy practices of any linked site or content source.

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Crossroads lives up to its reputation! Our sales rep assists the therapists to assess patients and determine which product will meet their needs. The sales rep goes above and beyond expectations to provide the highest quality products and ensure customer satisfaction. We can always depend on Crossroads to fulfill our orthotic needs! - Becky, OTR/L